In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 21, 2025 - 00:00 EST
Scheduled - On 12/21/25 our IT vendor, Health Catalyst, will be conducting regular monthly maintenance to the CliniSync production environment for 6 hours. The anticipated scope of this maintenance to each live solution is listed below.
Start Date: December 21st Time: 12:00-6:00AM ET
Community Health Record (CHR): CHR will lose connection for the duration of the maintenance window.
Notify: Notify will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.
Continuity of Care Document (CCD Contribution): CCDs will be unable to be contributed for the duration of the maintenance window.
Continuity of Care Document (CCD Query): CCDs will be unable to be queried for the duration of the maintenance window.
Clinical Dispatcher: Clinical Dispatcher will lose connection for the duration of the maintenance window. Users may also see a delay of notifications.
Data Mart: Data will be delayed for the duration of the maintenance window.
Inbound/Outbound Connectivity: Connection will be lost for the duration of the maintenance window.
Dec 21, 202500:00-06:00 EST
Community Health Record (CHR)
Under Maintenance
Notify
Under Maintenance
Results Delivery (Provider Routed)
Under Maintenance
Data Mart Services
Under Maintenance
Direct Messaging (HISP)
Operational
Clinical Dispatcher
Under Maintenance
Continuity of Care Document (CCD) - Contribution
Under Maintenance
Continuity of Care Document (CCD) - Query
Under Maintenance
HL7 Inbound Processing
Under Maintenance
Results Delivery (MRN Routed)
Operational
90 days ago
99.89
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Dec 21, 2025
Unresolved incident: CliniSync - Scheduled Downtime for Monthly Maintenance.